IRD TRAINING PROGRAMS
Award-winning courses built and delivered by luxury market specialists
Advanced Selling
Programs
At IRD all our Selling Programs have been designed to help our Luxury Retail Partners Transform their in-store sales performance by increasing in-store conversion rates, average spend and repeat business.
Our mystery shopping programs highlight gaps in so many retailers selling ceremonies which are negatively impacting sales performance. We work with our retail partners training teams to embed agreed sales training modules into the brands training programs.
International
Selling Programs
At IRD we have proven that the highest levels of ‘Trapped Revenues’ exist within the brands international business. This is because most sales assistants deliver a ‘Domestic Customer Experience’ to their international shoppers, negatively impacting international sales revenues.
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Our International Selling Programs begin with helping sales consultants understand different cultures and how culture impacts the purchasing habits of the international Shopper. We then share proven international selling ceremonies for all the major shopping nationalities helping our partner brands embed a ‘Truly International Customer Experience’ into their stores.
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We deliver international selling programs for the top 16 shopping nationalities. The following are our flagship programs.
Building Retail Footfall
At IRD all our Selling Programs have been designed to help our Luxury Retail Partners Transform their in-store sales performance by increasing in-store conversion rates, average spend and repeat business.
Our mystery shopping programs highlight gaps in so many retailers selling ceremonies which are negatively impacting sales performance. We work with our retail partners training teams to embed agreed sales training modules into the brands training programs.
Helping transform your in-store sales performance by increasing in-store conversion rates, average spend and repeat business.
Helping sales consultants understand different cultures and how culture impacts the purchasing habits of the international Shopper.
Helping transform your in-store sales performance by increasing in-store conversion rates, average spend and repeat business.